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Details

General Info

Your local True Value Hardware store offers the tools, products, and expert advice for all of your project needs. Find the right products to help you complete your weekend projects.

HoursCLOSED NOW
Regular Hours:
Mon - Fri
Sat
SunClosed

Contact Info

Phone:

Main - 918-623-0192

Address:
102 S Woody Guthrie St Okemah, OK 74859
Email:

Reviews

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M
manlybeast

10/11/10

Provided by YP.com
1 Reviews0
1.0
Terrible Customer Service, Lack of Respect for Other's Property

Went in for an oil change, when I got my car back, it had greasy, dirty foot prints all over the carpet. I reached to close the door (already in disgust) and found the door had grease prints all over the door handle (cloth lined)

When I went to the owner, Brian Benson to complain he offered only to 'vacuum' the car out. I told him I wasnt interested in a quick vacuum job, or even a refund. All I wanted was for him to address 1 issue -- His employees lack of respect for other people's property. During the conversation I informed the owner that I would not likely do business with his store again. His response..."That sounds like a good idea."

A simple apology would of appeased my frusteration. a show of concern for my issue would of eased my irritation. Instead I only get a response with attitude "That sounds like a good idea."

THEY HAVE NO CONCERN FOR CUSTOMER SERVICE OR THE PROPERTY OF OTHERS. I WOULD NOT RECOMMEND PROVIDING BUSINESS TO THIS STORE.

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K
kabarn

01/05/12

Provided by YP.com
1 Reviews0
5.0
These people are always so nic...

These people are always so nice and helpful. I have been in the store many times, mostly to buy ac filters and there hasn't been one time I have not been asked if I needed help finding anything. They have great customer service. My car battery died at Homeland(in the same shopping center) I walked over and asked for help. The manager (or maybe owner that is always there) walked over with a jump box and jumped my car FOR FREE! And then tested my altenator FOR FREE! Good luck finding better customer service than this store gives.

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Categories
Hardware Stores, Garden Centers, Lawn & Garden Equipment & Supplies, Painting Contractors, Tools
Payment Options
visa, discover, master card, mastercard
Brands
Weedeater, Schlage, Rubbermaid, Miracle-Gro, Huffy Bicycles, Poulan, DeWalt, Weber
AKA

Benson True Value

True Value

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Data provided by one or more of the following: Thryv, Data Axle, Yext.