10 minutes ago
We ordered a cake for my daughter’s 7 birthday and had to cancel because we could not make it out to Utah because of weather. We called her the day after we paid and said we can’t make it because of the weather and she said she already made the cake. We weren’t suppose to pick up the cake until Friday and she said she already made a cake on Wednesday and couldn’t refund. I called and left her a message Wednesday night asking for a call back and she never called back I had to send her a text Friday tell her I expect a call back by Saturday. She called back on Saturday and was rude and would not talk with out talking over me. No where on the invoice does it say that there’s no refunds. I said if you made the cake then send me a picture of it and she said that the cake wasn’t never finished even though that’s why she said she would not refund the money. So she lied to me.