I have had a great experience with the shop....I was having problems with my dog's skin. I had tried numerous supplements to curtail this. After speaking with the shop owner, Becky, she suggested not doing all the supplements, but instead trying a better food. We decided to try holistic select chicken, and I and my dog are very happy with the results..She even carries it to my car. You don't get that at the big box stores. Would definitely suggest this store. Barbara