BEWARE - VERY high end home theater and home automation company. Many installations exceed $100,000 including mine. I've been doing business with them off and on for over 10 years. You can expect to pay full MSRP for any equipment you buy, plus installation. I would rate them the following way:1. Service 1 star - I took my Meridian DVD player (cost $16,0000) in for service last year, I just got it back after 10 MONTHS and they said NOTHING WAS WRONG WITH IT. Their install guy came over installed it...SAME PROBLEM as before. The DVD player still will NOT play CDs.2. Sales 1.5 stars - My experience early on was good, but over time it's become terrible. In 2008 I sat down with the VP of sales to upgrade my system ($15,000). I signed the paper and wrote a deposit check for $4000, the Sales VP told me I would have pay for the entire upgrade in advance. I cancelled the upgrade.3. Installation 1 star - The equipment config. and calibration is very good, BUT the physical install AWFUL!