Today I went to payless store at 95th and Pulaski, in Oak Lawn, Illinois. This was the first time I was in this store and it's the last one. I wanted to exchange the pair of shoes for the same ones but different size since I realized at home that even though I purchased my regular size, they were little bit too small. I didn't have a box since I never keep the boxes for the sneakers anyway. I had the tags attached and the shoes were not worn. As soon as I took the shoes out of plastic bag the lady accused me that I have worn them. I told her that no, I haven't worn them. There was a bit of dust? dirt? on the out-soles probably because these shoes were on clearance and I guess they have been tried on before few times. She said that I have to make sure that the shoes are not worn and I said that there was already a little bit dirt on the out-soles when I purchased them. Also I wanted to explain her that the store that I bought shoes at