i.e.,when i walked into the salon for the first time it was though i had been going there for years, the girls working there made me feel so at home and the owner was also there and showed me around the place and explained everything about the different beds ,prices and the salon. the first tan was free in the opensun 1050 bed which is a top of the line ergoline bed. it was huge and i got great color from just the first time.the lotion was designer skin black lotion packet and also a leg lotion which was not only free but also added to the great tanning experience. when i was done i asked again if there was any charge and they told me no it is all free. i even tried to buy the month and they told me to go home and make sure i really liked the place first before spending my money . i could not believe it !!!!!!!!!!!! what great people. needless to say i went back and bought my first month for $99 which includes every bed the the spray tan which i love love love