They have had my parents car for SEVEN weeks now and it's still not done. They told one sister it would be done three weeks ago and it wasn't. They told another sister that Friday it was in the garage being worked on and it would be done that tues. I stopped by to see and the car was still in the parking lot untouched since the day it was brought there, that was two weeks ago. Bear in mind this was a fender bender. No airbag deployed or frame damage, superficial plastic for the most part. Not sure why they are stringing my family along like this but I will be checking the labor time very carefully, especially the fri.they said it was in the garage when it wasn't. They will never see any business from this family or anyone else I talk too again!