I will never do business with FF again ! I had money left after I paid off a loan and they charged me $ 5.00 a month as a dormant fee !! Dormant???? They should have been adding interest not taking my money. Their home page says : Family Financial Credit Union is a safe haven for your funds. Yah right !!!! I suggest no one does business with this place because they take , take, take. Bad example of a credit union.