George has been amazingly patient in helping me decide on the right vacuum, unlike my visits in the past to big box stores where sales guys only tell me whats on sale or what they make commission on. I have my own small business in the same plaza, so share a lot of the same customers, and they all have great things to say too! Plus, when opening our new store, we had LOTS of carpet to clean and George knew exactly what we needed for each problem area. Thanks!!