The people there are not very accomodating and helpful. They treated me like everything was difficult, or a problem. They did not check under the hood, and there was additional damage. They would not try to get the additional $300 through the insurance company, because after the initial damage, I hit a pothole, which worsened it before it went to the shop. They made me pay the $300 at pick up. Work was done pretty well and fast. Stuff was missing from my car, which I could never prove, but it was there and no one else drives the car and it's always locked.