Excellent Staff! They provide unique service to Western Mass & North Central Connecticut, by having informative programming, like "community-connection" and monthly cool & smooth after work "happy-hour" free Smooth Jazz with various Live Artists, once a month. Their "smooth-jazz, cool sounds, with a touch of soul" provides a music format unavailable anywhere else in New England, and probably much of the country! They also broadcast LIVE over the internet, with live streaming-audio, so they may be heard worldwide! The 6 - 10AM-weekdays DJ, J.D.Houston, provides great humor in his "dumb-criminal-stories", along with the music, and interesting features now & then. All they do, is a pleasant change from all other radio station formats. The few commercials they do have, are for quality local goods & services, definitely needed by the communities they serve. These comments are from an avid long-time listener, who is in no way connected with the Management, Staff, nor Advertisers. Don