My dog loves to go to Janet ! Can't get in there fast enough when he sees where he is ! This is second dog I have had groomed here - I have been to other groomers ------ she's the best -------- I really appreciate that Janet listens to how I tell I want his hair cut and she does exactly what I want and she is really nice to her dogs -that's important! My other dog had been abused and was scared to death the first time - then he loved her, too and was never afraid again.