I previously called this company "sloppy" when I was not happy with the counter top they installed. I contacted the company and the person in charge of counter tops came to our home and spent about an hour. Long story short..... they replaced the counter top and it looks just as beautiful as the one I had in my other home. This company stepped up to the plate and made everything right. They did not leave here until the man in charge of counter tops KNEW I was TOTALLY happy. Thank you Primera. You proved that you are a company of integrity!