I have known the staff since they have opened. They are very careing people .Kennel cough is some thing any dog can catch. If thedog had had the proper shots prior to going to a grooming shop, kennel or doggie park, he or she would not be able to come down with this condition.If your child contracts chicken pox or the mumps do we write a bad review about the school. No as a parent or animal owner we should be sure they have the proper care so these conditions do not happen.