I am so disappointed. I've come here before for dress alterations and had a pleasant experience. I just went in tonight, the women there was SO INSANELY RUDE! The first 15 minutes consisted of her complaining how much work and money it would be for my alteration. I told her I was okay with the money as I'm the maid of honor- not much of an option- and yet she continued to complain, adding heavy sighs and rolling her eyes. Eventually, we just asked "Do you want the work or not? We can go somewhere else because you seem to find this miserable." And the women was just rude, unprofessional and stormed away. I have NEVER experienced such terrible customer service, definitely not so much so that I felt I needed to write a damn review.

Astonished and disgusted. If she couldn't do the work, or didn't have the time, just tell me. I'm a reasonable person and would have said thank you anyways, but to carry on being extremely rude and angry is just disgraceful and alarming to any business.