the clerks here are the most helpful and patient. and they all like to joke around with you. however, the area around the clerks windows are too cramped and the lines wind by the mudroom entrance. why they have a windowed walled entrance in the lobby, which takes up about thre fourths of the entry room is beyond me. they should just knock that away and things would be a lot better there. i think two guys two hammers could have it done on a weekend easy. personally, i always go to Plainville, north on route 1a about 3 miles because there are no lines there andthey have a stamp machine and a decent separate lobby to take of addressing label etc. business.