The WORST business EVER in terms of respecting their customers - oh, please excuse my wording - potential customers, because under their definition, I am not their customer yet.



I found this company through Angie's list and contacted them. They requested that both me and my wife be home during the estimate. It was wired, but I understood it because I experienced the same marketing strategy before from a windows company. So, I manage to find a weekend day that works for both me and my wife - it is hard for families with kids, as some of the reviewers mentioned. HOWEVER, they called me one day before to reschedule our appointment, because of their scheduling issues. I was okay with that, and managed to find another date, a week day to fit their schedule better, which is today at 6:00 pm. AND this time, they called me at 5:15 pm, and said that they just got two service calls and wanted to reschedule my estimate appointment again.



In summary, Value Dry canceled my appointment TWICE due to their own issues, with NO respect to me and my time and effort to schedule the appointments. That is WHY I am writing this definitely NEGATIVE review here at Angie's list, and anywhere I can find on the internet. Readers, please note that there must be a reason why a company received so many C/F reviews.



So my advice, if you want to waste a month waiting for nothing but their calls to cancel your schedule, Value Dry is the way to go. Or you may take their "real customers" who don't really care to write a review more than 4 lines.