Lisa Beck is one of the most compassionate person I have ever met. She is not only a very loving and caring woman but puts everyone's needs before herself. She has received many positive comments/letters from families that have experienced a lost or just needing assistance. My personal interaction with Ms. Beck was one of comfort, knowledge, compassion & kindness. She went out of her way to make sure the pain my family was experiencing was as minimal as possible. The City of Norfolk - Bureau of Cemeteries are very fortunate to have such a valuable employee in their organization. I would highly recommend Ms. Beck to anyone who had the need for any type of cemetery issues. For a lack of better words, the anonymous writer is an ignorant fool. But, then again, you can't satisfy everyone but Ms. Beck sure comes close to it. Besides if he/she were that dissatisfied one would have thought they would have talked to her supervisor or above.

Lisa Beck at forest lawn is a very knowledable and helpful meber of the forest lawn staff. She is always available to help with problems and always resolves to the greatest satisfaction of the customer,