My hair is too dry after it gets done.

Horrible service. They were talking about several people in Spanish and I speak some Spanish and couldn't believe my ears. One customer was unhappy and they argued with her instead of providing good customer service. Long waits, ignorance, and poor styling. I would rather spend the money at a salon that does more than roller sets, blow outs and washes anyway. But u get what u pay for-cheap price, bad service.

All the stylist were talking about me the entire time right in front of my face! They didn't know I speak Spanish! I will never go to this shop again!! SLOW! IT took me 3 1/2 hours to get in and out. Also, my hair looked really dry after it was done. I had to come home and treat it myself. FYI chicas! They talk bad about all of their customers in Spanish and you all will never know it! MY ADVICE ,GO TO ANOTHER BRANCH OR ANOTHER SALON ALL TOGETHER! I HAD TO MOVE AROUND TOO MANY TIMES!

I went to elegante to get my hair treated, and washed. I walked in and they had NO RECEPTIONIST. One of the ladies had to leave a customer to ask me what I was here for.. another lady came and got me to a chair so my hair could get washed, they didn't give me a gown so the hole time shes washing my hair my shirt was getting wet. I was rotated around for about 5 times. I felt like I was playing musical chairs. I was there for 2 1/2 hours and my hair looked better when I came in. once everything was done I told the manager that I didn't like my hair she said she couldn't do nothing about it. my hair was so dry that my scalp was itchy. There were NO CERTIFICATE OR LISCENCE ON WALLS, and they have BAD CUSTOMER SERVICE. They speak little English so you can't really tell them what you want done. I feel like they could of done more when I told them I didn't like the ending product, but the "manager" acted like she can't do anything. for a place that is called "Elegante" its not elegant.