First time I have used a business like this in several years.....My Daughters prom dress was dropped off on Monday and was I told it would be ready by Wednesday afternoon. I took time off to drive there and pick it up and was told that it was not ready and to come back the next day. On top of taking time off again, the gasoline used for another trip, The dress was ready but I really feel a discount should have been made...I got nothing more than an apology...sorry it just wasn't enough! I won't be back!