I have always been skeptical of chimney guys. However, Black Pearl came to my home at the time they promised. They inspected the chimney and fireplace (where I thought there was a major problem) solved the problem at a VERY reasonable price and assured me that the fireplace was and is in working order without the need for major renovation. These guys showed up on a weekend and I didn't get taken for a ride....they are GREAT!!! 5 stars.