I received extremely poor customer service by a woman in the Customer Service Department when I called the Corporate Office at 11:25am EST Nov. 8th, 2016. I called asking rate information about a parking garage owned by Rapid Park, but found out that it is now managed by another company. She provided a phone number for the company and when I had more questions to ask her, including the name of the newly managed company, she said that she didn't know that answer and she rudely told me that I was asking too many questions, and said to "just call the number I gave you". When I told her I had more questions for her, she hung up the phone on me. I called back and spoke to her, asking for her name, yet she refused to give it to me and stated that she is not allowed to give out her name.