I have never ever been treated so poorly by one person as I was by a woman who's husn=band i belive owns the company!!!!! No heat and hot h20 three kids and she didn't care she wanted all the money and insulted me and my family!!!!!Do not go there they claim to be a small town business I think they have been burned one to many times and their heat is flamiung out and hurting new customers such as myself!!!! I usually never write complaints but this is a must!!!!!!