my big and toasty is always nasty and soggy. they never let it cook enough and when I order egg and cheese wraps the cheese is never melted. When I place my order they always cut me off before i finish. there is always a long line and wait and the cashiers are not nice and friendly. Why do I still go there? because it is the closest one with a drive thru and I am in too much of a rush most days and usually regret having this location as my only option. I have stopped ordering any prepared food and am sticking with just the coffee which is usually okay