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Details
HoursCLOSED NOW
Regular Hours:
Mon - Thu
Fri

Contact Info

Phone:

Main - 830-609-2860

Fax - 830-625-8411

Address:
801 E Common St New Braunfels, TX 78130

Reviews

1
1 Reviews
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S
stayedthere

09/30/13

2 Reviews0
1.0

I have purchased Rodeo Tickets every year for the last 6 years from High Brim Hats. This year our daughter was coming in from Austin for the bull riding this past Sunday. I went by and bought 3 tickets for the Sunday performance. I paid $33.00. Because of the rain, the Sunday rodeo performance was cancelled. I tried to get my money back from the Rodeo Association and they would not reimburse me my $33 saying that the refund policy was printed on the ticket and it says that there are no refunds. I always thought that meant that if I was not able to come to the rodeo, there was no refund possible. Evidently that is not the case. So my $33 was taken by the rodeo association and is not refundable....period. It seems to me that if you have a live performance at a theater, concert hall, or outdoor venue and for whatever reason that performance does not take place, you get your money back. In my opinion, what the rodeo association did was akin to "stealing. Think twice before you go.

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Category
Fairgrounds
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