I am not normally the type to write a review, but TODAY I feel I MUST! I picked Netpointe because of the POSITIVE reviews. Hours of operation are 11-6, so I left a message at 8:30am. I didn't honestly expect someone to call me back, but they called at 11:06am. I was so surprised! Very friendly and helpful with promises to get my computer fixed by next day. I had 2 computers to repair. Evan spent time with me to make sure he understood ALL my needs. I have had computer repairs in the past, so I was NOT really expecting a call the next day, even though Evan assured me he would. BEHOLD, 4:30 next day BOTH computers were ready. Again, I have had repairs in past & was expecting to spend the rest of the evening re-setting all my programs. WHAT A SHOCK! Everything was fixed and working wonderfully, even my World of Warcraft which I was DREADING! Evan also took out all the junk I had NO idea what to do with and threw in some nice extras and a FREE antivirus. I will DEFINITELY be back!

What's unique about this company is that they truly care about your satisfaction and you're not treated like you're just another number. I've had several of my computers from home and work looked at and they all came back running better than I ever remember. Took just overnight and was about half of the cost I was paying another place. I've even called and got free assistance over the phone when I'm stuck. Priceless! I've always gotten great service and won't look anywhere else.

Hello Evan - I'm sure you have heard this before but let me tell you again! You are a Genius!! Thanks a ton for getting my computer running like new again.

My husband and I are careful while online but still end-up having nasty things happen to both of our computers about once-a-year and we've been very happy with the way we've been taken care of at Netpointe. They have always had our computers properly serviced and finished very quickly. Just wanted to say "Thank you".

My husband and I are careful while online but still end-up having nasty things happen to both of our computers about once-a-year and we've been very happy with the way we've been taken care of at Netpointe. They have always had our computers properly serviced and finished very quickly. Just wanted to say "Thank you".

My husband and I are careful while online but still end-up having nasty things happen to both of our computers about once-a-year and we've been very happy with the way we've been taken care of at Netpointe. They have always had our computers properly serviced and finished very quickly. Just wanted to say "Thank you".

My husband and I are careful while online but still end-up having nasty things happen to both of our computers about once-a-year and we've been very happy with the way we've been taken care of at Netpointe. They have always had our computers properly serviced and finished very quickly. Just wanted to say "Thank you".

The service was quick and done exactly as expected. Everyone I dealt with was friendly. They did go above and beyond what I was expecting. Thanks guys.

These guys have everything covered - QUICK service, FRIENDLY techs, and QUALITY work. It's important to me to support local businesses but after patronizing other local, small computer repair shops - I wasn't hopeful that a good option existed. I was wrong.I am very happy with the work performed by these guys and will be back!

Had virus and spyware problems with a Dell computer. After spending about four hours on the phone with Dell trying to get the problem solved, Netpointe.com sent someone to my house and the problem was solved in under an hour. I'm very happy and will recommend them to over.