I was instructed to pay 50% down when ordering shirts, then was charged full price when my spouse went to pick up the order. I asked for a refund of the initial amount put down, and had to wait 3 weeks before finally getting called that a check was ready, only it was for a wrong amount, and I was treated rudely by the person giving me the check. On top of that, the check was a HOT CHECK!! It came back insufficient funds at my bank. I will never use this company again. I do not recommend them.