I just called (Fri, June 10, 9:30 am) to make an appointment and the person on the other end of the line would not tell me whether there was a possibility of getting an appointment next week unless I first gave her all of my information (I had given her my name). This seems unbelievable to me! It's not possible to check the schedule before all the information is data based on a prospective client? What a way to provide "customer service"! I've written them off without even getting through the door because of their own ineptness.