Unparalleled Customer Service Our clients receive “best-of-class” customer service. Speaking to a live researcher becomes massively important when hiring or making property management decisions. When you call Western Reporting, you will speak to a live agent (not a telephone system), who is based in the United States. We have bi-lingual Spanish/English agents available. Compliant Western Reporting is fully compliant with all federal laws, including the Fair Credit Reporting Act (FCRA), Fair Housing Laws (HUD) and the Equal Employment Opportunity Commission (EEOC), among others. Western Reporting has never had a lawsuit! All data stored is LEVEL 1 compliant, meeting strict FCRA, HIPAA and offsite backup rules, regulations and standards. Simply put, your information is safe! What sets us apart? Easy answer—attention to detail. Criminals have one thing in common….they lie. Western Reporting live agents look at and evaluate every report for inconsistencies. When inconsistencies are found, Western Reporting includes “Special Comments” in the report that alert you to potential discrepancies. HR directors, Property Managers and Landlords have been using Western Reporting Services since 1995. Our 99.5% retention rate speaks for itself.

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