I was very pleased with the service I received from Viking. The gentleman that came to my house was courteous, punctual, and responded right away to my call. I was told what needed to be fixed, and ways in which I can prevent the problem from happening again. I was also given a price right over the phone, where as other companies that I called said they would come out to my house to give me an estimate. The price was right, and the service was wonderful!