I had a written and verbal with handshake estimate for a tree to be rmoved and was told when they would show up to do the work. After waiting all afternoon which we agreed up for them to do the work, they NEVER showed up. They didn't call to tell me of a change of schedule nor did they return my phone message when I inquired about the delay. I am VERY disappointed with their lack of professionalism and how they wasted my time in waiting for them when other companies are willing to work and I would NOT recomend this company to anyone!