All these garage door companies use an answering service/lead generator. I had an appointment for Sunday 9-11, i drove 200 miles each way to meet the service man as this is a remote location near LaBelle, FL. The guy didnt show up. I tried to even confirm the appointment, but the damn answering service is such a scam, they dont even know who they farmed the call out to. Dont waste your time with Garage Door COmpany, they suck.