Extremely professional and friendly. They came out to my home for a free estimate. Listened patiently to what I wanted and gave me professional suggestions. In 4 working days, they: removed the top layer of weeds, trenched the ground for irrigation, installed the irrigation and pump, placed the new grass down. The entire time, if any problem came up, or if they noticed an issue that would occur, such as, a bush blocking the sprinklers, they brought it to my attention and gave me options. With any of the remaining grass, they did spot repairs on my existing lawn, amazing. At the end, they went over the how the grass should be watered, setup my automatic watering system for me, and told me they would be back out in a few weeks to ensure everything is going great.