Mike Reynolds was very helpful during a phone conversation concerning the availability of wood shavings. No, I am NOT a large company, I need shavings for a new family business that is starting out very small. Mr. Reynolds was able to make available to us small loads of shavings at an affordable price, something that is extremely important to a small business! Mr. Reynolds gave me the attention he would give a larger business and did so with a "hometown" friendly attitude. When we are a larger business, where will we get our shavings? You bet cha, Taylor-Made!