We like going to this T-Mobile office since your employee Tim really helped us. My husband has hearing aides and Tim set him up with a phone designed especially for my husband's needs. He really knows his stuff and I recommend anyone asking Tim for advice on the phones and service. He dresses like a professional not like the young girls who put on hooded sweatshirts and wear jeans and gymshoes. That is definitely not professional. T-Mobile should make their employees look professional not like the young girls look.