Professional and knowledgeable

General Info

CARPET CLEANING / TILE CLEANING / UPHOLSTERY CLEANING

HoursCLOSED NOW

Regular Hours:

Mon - Fri	7:00 am - 5:00 pm

Contact Info

Phone:

Main - 209-475-9900

- 209-475-9901

Address:

Reviews

3

2 Reviews

Select your rating

54321

Write a Review

M

Mercedes R.

07/29/17

1 Reviews0

1.0

Terrible company. Do not use. I had an appointment at 11am. I get a call from the office at 10:15 saying the guys were done with their job and we're ready to start at my house. I tell her to please give me a half hour as I was not expecting them until our scheduled appointment at 11am. Just having stepped out of the shower & laying a baby down for a nap I get a pound on my door at 10:30am. The guys were here and ready. I said that I had just spoke with the girl in the office and told her to give me a half hour. The two guys said that she had told them I was ready right now. I said "absolutely not, but can you guys give me 5-10 more minutes? let me just clear out the living room". They said sure. So I wait and wait and wait and finally call the guys at 11:10 am, they said they were on the next job that they couldn't wait the 5-10 minutes, they will be done with that job in an hour. I call the office right after and the girl says that they went ahead and left to go to the next job but that they were in apartment complex around the corner from me and they would be at my house asap. I explained that I had another appointment scheduled at 12:00 that's why I originally had the 11am appointment set. She apologized and said they would be there in an hour, putting the time at 12:10pm. So I wait and wait and wait. Check my phone at 12:10 to see a missed call from the office at 11:50am. I call back and the girl says that they finished their second job early and wanted to come to my house ( right around the corner) but she's not allowed to send them over unless I answer the phone, so now they are on their NEXT job and then have to take a lunch after that so they probably won't be to my house for about 3 more hours. I cancelled the entire mess. Not at one point did the office staff offer a complementary service for all THIER communication issues or anything. In fact she had an attitude on the final call as if it was my fault. Screw this company! I called CHEM DRY OF LODI and they did an AMAZING job with great customer service! Go there!

Was this Review helpful to you?0

Flag Review

anonymous

05/16/12

5.0

Professional, honest, on time, friendly, great job for a great price.

Was this Review helpful to you?0

Flag Review

Categories

Tile-Contractors & Dealers, Carpet & Rug Cleaners, Fire & Water Damage Restoration, Water Damage Emergency Service

Services / Products

Fire Damage Restoration, Water Damage Restoration, Tiles Refinishing Cleaning & Repair, Tile

Payment Options

debit, discover, mastercard, visa

Location

Capet Cleaning, Upholstery Cleaning, Flood, Water Extraction, 24 Hour Emergency Service, Tile and Grout Cleaning, Specializing in Pet Stain Removal, Red Stain Removal, Carpet Repairs, Carpet Dying

AKA

Speed Dry

Other Information

Services: Fire Damage Restoration, Water Damage Restoration, Tiles Refinishing Cleaning & Repair