I was astounded that squirrels could do so much damage by eating the lead boots over the plumbing vents... Everyone in your firm that we encountered treated us well and always responded to our needs. We will never hesitate to recommend your firm to our neighbors and friends here in Carrington Park of Heathrow. Our first call to you (we picked your firm from the yellow pages because it included an address and because you have been in business here for many years) on October 27 and the job was completed on November 15... Troy's help in dealing with the insurance company's engineers was much appreciated and we have an equitable settlement with them... Thanks so much...Very truly yours, Norman H. - Lake Mary, FL