Horrible customer service. My husband truck was towed by them. When we went to pick it up, not only was there stuff missing from the truck, but the back window was hanging off, and actually fell off as he was pulling out of the gate. When asked what was going to be done to help fix it, they claimed they did not do it. I promise it was not like that when we last saw it!!!! It certainly did not happen on its own. Hmm guess the stuff just jumped out the broken window on its own too. Don't ever use them, unless you don't want your car taken care of.