DO NOT USE THIS SERVICE. They are liars for the first part. When he asked where I lived I said my towns name and he said oh we do a lot of work in your town. He then asked me what highway to take. He said he would be here in one hour and he didnt show up until I called him 3 hours later, GPS? My kitchen sink is backed up so he charged me $200 to snake it and he could not get the clog cleared so he told me that he needed to charge me another $800 to install a clean out which would take 2 hours. I told him to take no thanks. A called another plumber that charged me $118 and they took care of it.