I called Rooter Jack at 8:30 a.m. for a clogged toilet. His wife Kelly manages the calls in a very friendly and professional manner. She said he would be here in and hour and he actually showed up by 9:30 a.m. He snaked my toilet in a jiffy and found a piece of metal in there and adjusted the water flow for optimum performance. He also gave some great honest advice and his price was LOWER than I anticipated. I highly recommend Rooter Jack!