This was the most compassionate and professional funeral home I have been in. The staff ALWAYS treated our family with respect. We originally called another funeral home and were put off by the telephone personnel. They were rude! We just lost a loved one and we were being drilled lots of questions before we even came in the door. We then called Palos Gaidas and were enveloped with compassion. No rushing of decisions, gentle suggestions...and most of all, respect! Through a very difficult time, we had comfort knowing these folks took excellent care of Dad - and us.