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We at Planet-Hosts do not outsource in any way. If you are speaking to an PH staff member, you can bet they are a contracted employee! We do provide an outsourcing service in our web design field, but this is only a contract-finding service. We will work with our clients to find the best web developer to fit their needs and budget. Any web developer you may contract through PH is an approved partner of PH.
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Planet Hosts is a Hosting Industry Leader with their super deals and five star customer support. We understand how most of the market can cripple small hosting companies with lack of support or outrageous prices for DDOS protection. Here at planet-hosts that is just part of the bigger plan to make sure these things are in place so that you can continue with keeping your customers online. We also know that to carry all those extra license when your starting out can be very expensive. We have developed a plan just for our resellers so that all of these things are there for you when you get ready to take that leap of faith and start your very own online business. With every Reseller plan that we offer you also recieve an 800 number with your own extension that you can use for your customer support hotline. If you do not have the qualified staff to manage your Company then we offer monthly remote service plans to meet your needs.