I have to admit, I was very nervous to have picked the lowest priced mover, but my fears were never realized. Joe, the owner, was very personable on the phone, and the delivery team had three courteous guys who knew their stuff when it comes to moving pianos. They were very prompt at the pick up locations (we moved two pianos in one day), and did their best to be as careful as possible when moving the upright down a flight of stairs in a tight spot.