Born and raised in K.C.; however, since retiring from military was visiting relatives need to purchase a hat for an event I was starting to panic went to just about every store in town, until my brother-in-law who told me about Michael's my brother took me to your store. Let me tell you the service was excellent the selection of hats was more than I expected. The salesman was friendly and very helpful, I found the prices reasonable, once I made my selection to my surprise my brother even brought himself a hat. No high pressure sales tactics to buy, just friendly and courtesous sales people. I intend to go back when I'm at home again. Leon Saxton, Jr.