Never reviewed a company in my life but they sent me a request for a review and didn't ask me for a 5 star review. Instead they asked me to be honest so they could improve on anything I thought needed improvement. This raw honesty impressed me. Now that being said, Metro Home Pros did a fantastic job! They framed and finished our basement for us and built a beautiful deck out back. Craftsmanship and price was best I could find period. The only thing I'd say they could improve on is answering the phone quicker. Sometimes I'd get the voicemail when calling and would have to wait until later that day for a return call but I guess that just goes with the industry and being busy. He did always call back the same day so this really isn't a complaint, just a suggestion for improvement.