L Thomas Towing
Glass America
Serving the Kelly Usa area.
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- Phone:
Main - 412-279-2200
ExtraTollFree - 800-600-6106
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- Categories
- Automobile Body Repairing & Painting, Towing, Wheel Alignment-Frame & Axle Servicing-Automotive
- AKA
L Thomas Body Shop And Towing Inc
L Thomas Body Shop
L.Thomas Body Shop & Towing Inc.
Contact Info
Reviews
I received my vehicle back from L. Thomas Body shop on 12-26-19. The shop had the vehicle for almost a month, the delays they blamed entirely on Allstate Insurance.
When I turned on the vehicle I instantly observed that the low air pressure warning light was on and I asked "Bill" why they hadn't fixed it. They told me that Firestone told them the right rear OEM sensor was damaged and needed replaced. I asked them why it hadn't been fixed under the claim for the accident, since the front right AND rear right tires had both struck the traffic island during the accident. Bill replied that nobody mentioned that the rear tire had also struck the island. I asked them why they didn't ask me on the MANY times I called them to inquire about when my vehicle would be completed. Bill stated that it didn't occur to him to ask. Bill apologized for the oversight but stated there wasn't anything they could do about their mistake. I took the vehicle in to my garage and had the OEM sensor replaced for 108.00.
I obviously can't recommend a shop that neglects to complete all the required repairs to a vehicle, fails to submit the proper paperwork to the insurance company and then sticks the customer with an extra 108.00 out of pocket expense and only offers a half-hearted apology for their incompetence.