I would say the most dishonest, unreliable service. No follow up. I can only guess they are too independently wealthy to need the work. Never returned calls. Maybe should just retire.

I can't even honestly give this one star. I set up an appointment 2 weeks prior and take the day off from work as they only work Monday thru Friday 9am to 5pm. Call to confirm at 9am on Monday when they are due to arrive to find out Joe took the day off and his brother is answering phone for him. I felt bad for the brother at first who could not find anything written down and promises to call me back within the hour. He never called back, after 2 hours called again and there after every hour to no avail. Called on Tuesday reached them only to find out no one remembers talking to me even though I had 2 appliances that needed repair and gave specific directions to my home. Not sure who answered the phone this time first he said he was Joe and then a few minutes later says I would have to take another day from work as Joe is cutting back on his hours. I would say unless you are at home most days during the week from 9am to 5pm and can wait for them to show I would not take a chance.