Heidi's cleaning service is ok. It is a great price for our seven bedroom house near the UNC campus. The generally clean really well, but at times have not done the best job imaginable. I have felt that they are frequently unprofessional in some of their business. Every time they come, they call me and ask to come a half hour early--my response is always "no" as I have class. They show up early anyway. If the door is open, they yell in "Hello" to get our attention, "I'm coming, but oh, you're early. Of course." Then when they get into the house and it isn't perfectly picked up, they complain that they aren't our maids, they are just here to vaccum, mop, sweep, and wipe counters, etc. not clean up after us. My response, "YOU were here EARLY!" Many of our tenants have also heard the women that clean our home to talk badly about us while they are cleaning and we are in the house! UNprofessional!