Gray's Roofing said I needed additional flashing to fix a leak. I agreed and the work was performed. It did take a long time, 30 plus days, to get a quote and another 30 plus days for the work to be completed. A few weeks later the leak was still there. I couldn't afford to wait again. I went to another contractor, they were at my house within one week, gave me a quote in the spot, took pictures of existing damage, that Gray's Roofing didn't even mention and gave me two approaches to repair, the best way and the bandaid. In two weeks the other contractor was out to do the repair. 60 days later and many rain and snow events and no leaks. I think Gray's Roofing is good for non-complex roof work. I would not recommend them for leaks or complex roof systems.