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State DirectoryFour Star Plumbing
Rosenberg Plumbing & Air
4335 Vance Jackson Rd Suite 505, San Antonio, TX 78230
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24 Hour Quality Service and Repair You Can Count On
- HoursOPEN NOW
- Regular Hours:
Mon - Sun - Phones:
Main - 949-492-7191
9494927191 - 949-492-5360
9494927191 - 949-492-7191
- Address:
- Email:
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- Category
- Plumbing-Drain & Sewer Cleaning
- Services / Products
- Plumbing Contractors
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- Accreditation
BBB Member,CL # 692628
Contact Info
Reviews
08/17/10
I don't normally write reviews, but I just had a little plumbing emergency and went online to get the phone number for the ONLY plumbing company I would ever use or recommend and happened to notice the awful review that another customer had said. I have been using Four Star Plumbing for over 10 years and have referred countless people to them. All of them have thanked me for the great referral and been happy. They not only clean up after themselves which is often times not the case for any type of "construction" types, but are fast, honest, and affordable. The plumbers are always very nice and professional. The owner has done some work for me himself and is honest and very hard working, I can't imagine having anything bad to say about him or his company. I do believe they recently expanded and the service, well quite frankly is better than ever.
08/17/10
I am power of attorney for an elderly uncle who lives in his own home in the Four Star Plumbing service area. His caregivers and I have called upon this company numerous times for repairs - and some replacements, too. I do my own plumbing projects at home, but live 1,100 miles away, so I must count on licensed contractors for work at my uncle's home. This team has always responded to my calls in a timely manner, provided quality and appropriate service and materials, and been quite reasonable in their pricing. The owner is also are willing and able to explain the situation and requirements to me for each job. I strongly recommend Four Star Plumbing - for both locals and absentee owners.
08/17/10
I've called 4Star Plumbing twice in the past few months, both times my toddler flushed toys down the toilet. The first time I had another plumber come out first - he snaked the toilet and wasn't able to get the toy, then said it would be $99 for the snake and another $400 to take the toilet off to get the toy out. I said no way and called 4Star. Rob & Manny were at my house within an hour and had it working properly within 30 minutes for no where near the $500 the other plumber asked for. I called 4Star again yesterday (same toddler, new toy) they came out and had it fixed in minutes. I wouldn't call anyone else! I totally trust 4Star in my home to get the job done right.
08/17/10
Awesome, awesome customer service & communication. Called them for a small job and they were honest with me that they couldn't come out to our house for a week. I was much happier with the honesty rather than promising to come the next day just to secure the business, and the normal delay/delay/delay. On the day they were supposed to arrive, they called me in the morning to ask if they could push back my appt. time by a couple of hours. Again, was much happier they gave me plenty of notice and were so nice & pleasant, I was fine with the new time. They completed the job quickly and didn't drag it out to bill me for more hours. Very efficient, knowledgeable & left the work area spotless. Highly recommend, don't get jerked around by other unprofessional contractors.
While the plumbers were working in my home they took my son's iPod nano from the kitchen counter. Upon asking them if they saw it they said no. After contacting the owner of the company he said that his workers don't lie and that he doesn't feel responsible for my loss. He emailed me his final response saying the case was closed and when I called I was told they wouldn't speak to me on the phone and then hung up on. My husband called and was hung up on as well. I emailed them my response (requesting the iPod back or a replacement one) and they refuse to answer my email as well ( as told to me by my association manager who was copied on the email.). They are rude, and unprofessional. If you use this company be prepared to follow them around and watch them like a hawk. They also used my brand new front load washer as a step ladder instead of getting one off their truck or using the one in my garage that I offered when I saw them on my washer and asked if they would like to use it. Beware
